Last Updated: [01-Nov-2024]

Thank you for shopping at www.greenbirdstoys.com. This Shipping Policy outlines the terms and conditions regarding the shipping of your orders.

Free Shipping on Orders Above Rupees 500

We are pleased to offer free shipping on all orders totaling Rupees 500 or more. This promotion is automatically applied during the checkout process. For orders below this amount, a flat shipping fee will be applied.

Order Processing and Dispatch Time

We understand the excitement of receiving your new bird toys promptly. We strive to process and dispatch all orders within 8-36 hours of receiving your order. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

The delivery time depends on your location and the shipping method selected during checkout. Standard shipping typically takes 7-10 business days, while expedited shipping may be available for a faster delivery option.

Tracking Your Order

Once your order has been dispatched, you will receive a confirmation email containing tracking information. You can use this information to track the status of your shipment.

International Shipping

At the moment, we only offer shipping within India. We do not currently support international shipping. We apologize for any inconvenience this may cause.

Order Changes or Cancellations

If you need to make changes to your order or cancel it, please contact our customer support team as soon as possible. Once an order has been dispatched, changes or cancellations may not be possible.

Shipping Address Accuracy

Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Damaged Items

In the rare event that your order is lost or arrives damaged, please contact our customer support team immediately. We will work with you to resolve the issue and ensure a satisfactory outcome.

Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at contact@greenbirdstoys.com.